Catamaran Resort Hotel and Spa Frequently Asked Questions

Find out answers to some of the most commonly asked questions. Learn about check-in and check-out times, transportation options from the airport, pet friendly rooms, and more.
For additional questions, please reach out to the Catamaran team by calling (858) 488-1081.

Rooms & Suites Overview

The safety and well-being of our guests and employees have always been our top priority, and that commitment takes on special significance in these times. We are dedicated to providing an exceptional resort experience with a safe and sanitary environment. Learn more about our Clean & Care Commitment.

In anticipation of your arrival, we would also like to make you aware of property changes due to current circumstances:

  • Our team at Oceana Coastal Kitchen looks forward to serving you with you with dine-in or takeout from 6:30 a.m. to 10:00 p.m. Sunday to Thursday and 6:30 a.m. to 11:00 p.m. Friday and Saturday. Reservations recommended.
  • Moray's lounge opens daily at 11:30 a.m. for to-go beverage service.
  • Room service is available from 6:30 a.m. to 10:00 p.m. Sunday to Thursday and 6:30 a.m. to 11:00 p.m. Friday and Saturday.
  • Our grab-and-go café Lava Java is open from 7:00 a.m. to 7:00 p.m. and serves coffee, sandwiches, salads, and pastries.
  • Our Snack Shack on the boardwalk is open from 10:00 a.m. to 6:00 p.m. Friday to Sunday.
  • Our on-property activity rental partners, Action Sport Rentals, is open and has select rentals available.
  • Our gift shop is open Monday - Thursday from 9:00 a.m. - 5:00 p.m. and Friday - Sunday from 8:00 a.m. to 8:00 p.m.
  • Lounge chairs and umbrellas have been set up on the lawn facing the bay for our guests to enjoy.
  • The pool is open from 8:00 a.m. to 10:00 p.m. with limited capacity. The whirlpool and arcade are temporarily closed until further notice.
  • The Catamaran Spa and Fitness center are temporarily closed until further notice.

Again, we want to extend our sincere gratitude to you for your patronage and we look forward to welcoming you. If you have any questions, concerns, or requests, please do not hesitate to bring them to our attention.

In compliance with San Diego County’s public health order, a face mask is required for all persons ages two and up, including hotel guests, at all times when in public areas (such as the lobby, elevators, or interior hallways) or within six feet of another person from a different household. All employees are required to wear face masks.

Housekeeping is available for limited service upon request only with contactless delivery of housekeeping items.

A daily resort fee of $30 allows all guests to enjoy complimentary Wi-Fi access in guest rooms and public areas, our bird exhibit, use of beach chairs and umbrellas, towels at the resort pool, two in-room waters per day, and complimentary local and domestic long-distance phone calls.

Normal check-in time is 4:00 p.m. and normal check-out is 12:00 noon. We are happy to store your bags at any time to facilitate checking in or out. To arrange other times, please contact our Front Desk at (858) 539-8620.

Early check-ins are based on availability on the day of arrival only. Late check-outs are based on availability on the day of departure only.

The Catamaran Resort Hotel does not offer shuttle service and recommends the following ground transportation services:

For rides to and from the airport or local attractions, we recommend Unique Transportation a VIP transportation servicing San Diego's finest resorts in airport, hotel and local car service.

There are also several taxi companies and ride-sharing services such as Uber and Lyft available

Yes, self-parking is $27.00 per day. Valet service is currently unavailable.

As a courtesy, Oceana Coastal Kitchen offers dining guests 4 hours of complimentary self-parking. Parking rates apply after complimentary time expires.

“Bay Front” rooms and suites are located only in the 500 and 600 buildings right alongside Mission Bay. These buildings are 2 stories tall and both floors are considered “Bay Front”.

“Bay View/Water View” rooms, suites, and studios are located in the Tower from the 5th to 14th floors. South-facing accommodations have views of Mission Bay and North-facing accommodations have views of the town of Pacific Beach and the coastline.

Rollaway beds and cribs can be requested at time of reservation, but cannot be guaranteed.

All studios and suites that have a kitchenette include a 4-burner stove with oven, microwave, toaster, refrigerator, and sink area. Additional kitchen items are available by request.

High-speed Internet access is available in all guest rooms for our guests.

There are many fine boutiques, nightclubs and restaurants in close proximity to the Catamaran Resort Hotel and Spa. Many are within walking distance of the hotel while several major shopping and entertainment centers are within a short drive’s distance. For more information visit the neighborhood guide.

Pets are limited to one dog at 50 lb. or less, or two smaller dogs (combined weight of 75 lb. or less). To make sure we have a pet-friendly room reserved, please let us know at the time of booking, and there is a one-time nonrefundable cleaning fee of $75.

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